When a spreadsheet needs to become a business application
A large spreadsheet is not automatically a software project.
Journal
Workflow automation
Start with repeated work, handoffs and the exceptions people resolve by memory. Learn to shape approvals, reporting, reservations and customer service into manageable workflows.
Journal
Start with repeated work, handoffs and the exceptions people resolve by memory. Learn to shape approvals, reporting, reservations and customer service into manageable workflows.
Automating approvals without losing accountability
An approval workflow should make a decision traceable, not merely send reminders faster.
Turning manual reporting into a dependable reporting process
A report is ready for automation when its definitions are stable enough to reproduce, not simply when preparing it is tedious.
Scoping a booking system around real availability
A booking system promises more than a time on a calendar.
What a customer self-service portal can realistically take off your team
A portal reduces repetitive work when customers can finish a useful task without asking someone to interpret the result.
Let's make something useful.
A first product, a difficult workflow or software that needs a fresh start. Tell us where you are.